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CRM Platform

Tenantry: Property management CRM

A CRM built around tenancies rather than sales, bringing repairs, rent, compliance certificates and tenant messages together.

Sector
Property
Typical client
Letting agency managing residential blocks
Typical timeline
20 weeks
Typical team
4 engineers, 1 designer
Maintenance board with tenant reports, contractor assignment and completion
Tenancy record with rent, documents, inspections and tenant communication
Rent ledger tracking collections, arrears and landlord statements

About this project

Letting agents are responsible for repairs, deposits and safety certificates across many properties. Generic CRMs do not understand tenancies, so critical dates live in separate spreadsheets.

Tenantry organises everything around the tenancy. Tenants report repairs online, contractors update progress, and reminders appear well before any certificate expires.

Objectives

  • Keep safety certificates and deposits from slipping through
  • Give tenants a simple way to report and track repairs
  • Reduce the time spent preparing landlord statements

What’s delivered

  • Tenancy, property and landlord records
  • Repair reporting with contractor workflows
  • Rent ledger with arrears tracking
  • Compliance reminders and document storage
  • Automated landlord statements

Target outcomes

0

expired certificate goal

<4 days

average repair target

-70%

statement preparation goal

<2%

arrears objective

Technology

  • React
  • Laravel
  • MySQL
  • GoCardless
  • AWS

Services involved

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